FAQ

  • Booking an appointment
    Please book your appointment by calling 07 21038959 or emailing info@brisbanepsychiatrycentre.com.au between 8.30 AM to 5.00PM Monday to Friday, barring public holidays. We can only book you after we have received a referral from your doctor. They can send it by email, secure messaging or through medical objects.
  • First appointment
    Please arrive 15 to 20 minutes early so that we can register you with the clinic prior to commencing your appointment with our psychiatrist.
    The first appointment will usually last between 45 minutes to 1 hour. Please bring your referral letter if not already sent to the clinic. Please bring a list of your current medications and any doctors’ letters that you may have. You can bring a support person such as your spouse/ parent/ carer/ friend for support and providing additional information.
  • Follow up appointments
    These will usually last between 15 to 45 minutes. You can still bring your support person if you wish.
  • Parking
    There is free parking at the premises and ample free parking on nearby roads and streets should that be required.
  • Cancellation/changes/missed appointments
    Missing an appointment or late cancellation means that someone else who might have benefitted from seeing the doctor has missed out. There will be a $100 fee for missing an appointment or not cancelling your appointment with at least 24-hour notice unless there is an emergency. This is not funded by Medicare. This only applies to clinical appointments as IME appointments have a different fee structure.
  • Emergency
    The clinic does not provide any emergency service. Please ring 000 or 1300642255 (1300 MH CALL) in such circumstances.
  • Recording
    No doctor practicing at the Brisbane Psychiatry Centre consents to their consultation being recorded. This applies to both clinical and IME consultations.
  • Late attendance
    Please attend on time for your appointment. Coming late may mean that your psychiatrist is unable to see you on the day due to other appointments that they might have.
  • Use of Interpreters
    If an interpreter is required, this should be pre-arranged with the person making your appointment. A relative is not usually suitable.
  • Provision of IME Reports
    A copy of the medico-legal report will be forwarded to your legal representative once it has been completed and finalised. Please be aware that this process usually takes 10 business days .
    Your legal presentative will contact you once they have received the report.